Frequently Asked Questions

Yes! We’re happy to assist with processing tax-free orders for any eligible tax exempt organization. Email us at customercare@ergify.com to get the process started. Please have ready a  copy of your sales tax exemption certificate with all relevant fields completed. We also recommend that the primary purchaser set up an account on Ergify.com.

Here is our address if you need it to complete your form:

Attn: Ergify.com
205 Vista Boulevard,
Sparks, Nevada 89434

Once we receive the completed form, the review process usually takes 1-2 business days. We will confirm when your tax exemption status has been approved and able to place your order.

To order a fabric swatch or finish sample free of charge, contact us through chat, 877-211-5814 or email customercare@ergify.com. Orders are filled and shipped within 2-3 business days from order confirmation.

Please find our Online Shipping Policy here.

Please find our Online Return Policy here.

Please find our Privacy Policy here & Cookie Policy here.

Ergify provides assembly and care instructions for all our chairs and furnishings. These instructions are available in the download section of any product page. All Ergify chairs arrive 95% or more, already assembled.

If you need to make a change or cancel your order, please use the chat, call us at 877-211-5814 or email us at customercare@ergify.com. Please have your reference order number ready.

Pricing is subject to change at any time.  Items may be considered for a price adjustment if within 7 days of initial purchase with authorization from the Ergify team. Price adjustments will not be not considered on closeout items or items part of our closeout sales.